Privacy Policy

Date: 2023 / 03

 

Teva Taiwan is managed and owned by Sanor, Co., Ltd.

 

Sanor Co., Ltd is committed to complying with relevant regulations on the protection of personal information and privacy protection policy to effectively manage and safeguard user privacy rights.

 

1. We comply with legal means of collecting personal information.
2. We inform individuals of the purpose of data collection in accordance with the law. Unless any specific regulation by law, we only use personal data within the scope outlined in point five below.
3. We take necessary and appropriate measures to securely manage the personal data obtained.
4. Unless the scenario in point five below or as required by law, we do not disclose personal data to third parties.
5. As we receive requests from customers to confirm, correct, cease usage, delete, or other related actions regarding their personal data, we will address those requests in accordance with the law.
6. Due to unauthorized access, your membership has been compromised. Please contact our customer service via calls or emails. We will suspend or delete your account upon your request. In response to the previous compromise, we will immediately suspend processing transactions on that account and any subsequent usage.
7. Our website applies the industry-standard TLS (Transport Layer Security) protocol to protect the system, ensuring that the transmission of your personal information is encrypted to safeguard its security.
8. You are responsible for the legal consequences if you provide false information or impersonate data, leading to the infringement of others' rights or illegal activities. Any damage caused to Sanor Co., Ltd, you are liable for compensation.

This Privacy Statement applies to information collected by Teva through its websites, namely Teva (the "website") that specifically refers to this Privacy Statement. This privacy statement does not apply to other online or offline Teva websites, store products or services. Likewise, this Privacy Statement does not apply to products or services that you may order through the Site unless those products and services specifically refer to this Privacy Statement.

 

• Collection of user information

If the company needs information, it will ask users to allow the company to contact you. The personal information collected by the company includes user's name, email address, telephone number and mailing address. The company also collects demographic information such as zip code, age, gender, preferences, interests and favorites. If you choose to order or register for a paid subscription service, the Company will ask for additional information to create a billing account, such as your credit card number and billing address. If you choose to participate in these activities, the company may also collect information that you provide in response to surveys or in relation to contest-related matters.

The company may collect information about users' visits on the website. For example, the company may use website analysis tools to capture user's browser information, including the source website that user uses to link, the search engine and keywords that user uses to find our website, and the information that your user views on the website. User's browser enhancement set, and the width and height of your user's browser.

In addition, the company also collects certain information, which is sent by user's browser to each website you visit, such as IP address, browser type and language, access time and referring website address. The company may use information from the browser to improve customer experience, such as language options, which will allow the company's website to be accessible to your users in their preferred language as much as possible.

In order to provide a more stable, personalized interactive experiences, some information collected by specific service may collaborate with other data from other service.

The Company may also use information obtained from other companies to supplement the information collected by the Company. For example, the company may use the services of other companies to find out the geographic location of your user based on your IP address in order to provide you with customized specific services applicable to that geographic area. Users may have to enter your email address and password to log in to the website as required, which is your user's Teva account.

 

• The usage of users’ personal information

The information collected on the website will be used for the website operation, and providing services or completing transactions requested or authorized by users. The company may also use this information to provide customer support, facilitate returns and exchanges, respond to questions or complaints, conduct customer surveys, detect and prevent fraud, and for other purposes described in this Privacy Statement.
In order to support the above purposes, Teva may use this information to provide you with more effective customer service, to improve the website and any related products or services, to perform statistical analysis, and to save you from repeatedly entering the same information, or based on your user's Personal preferences or interests customize the site and make it easier to use.

The company may use your user's information to provide important information about the products or services used by your user, including major updates and notices.

In addition, with the permission of your user, the company can send information about Teva products and services, activities and promotions to your user.

In order to provide a more stable, personalized interactive experiences, some information collected by specific service may collaborate with other data from other service.

The company may also use information obtained from other companies to supplement the information collected by the company. For example, the company may use the services of other companies to find out the geographic location of your user based on your IP address in order to provide you with customized specific services applicable to that geographic area.

The company may provide your personal information to the owner of the "Teva " trademark, and/or its affiliates and other distribution partners. At the same time, with your user's permission, "Teva " and (or) its distribution partners may send information about Teva products, services and promotional activities to your user. 

Teva may hire other companies to provide some services on behalf of the company, such as website hosting services, packaging services, mailing, surveys and prize delivery, extended warranty repair services, responding to customer questions about products and services, and sending information about products, Information about special offers and other new services.

The company may access or disclose information related to users, including user's communication content, for the following purposes: (a) to comply with the law, or to respond to legal requirements or legal procedures; (b) to protect Teva or the company's customers rights or property, including enforcement of the Company's contracts or policies governing your use of the Services; or (c) in a good faith belief that such access or disclosure is necessary to protect Teva employees, customers, or the general It is necessary for the personal safety of the public. The Company may also disclose personal information as otherwise permitted by law and as part of a business transaction, such as a merger or sale of assets.

 

• Control of personal information

Except as otherwise described in this statement or your user's permission, without user's consent, the personal information provided by the user to Teva related to the website will not flow out of Teva and its subsidiaries and affiliated companies under its jurisdiction. After receiving Teva promotional emails, you can implement specific instructions to refuse to receive such emails in the future. You may also choose which communications you receive through the website by logging into your Teva account and modifying your contact settings.

Once users decide to return any product, they should delete all personal information and content before returning. Please be aware of that this Privacy Policy and any decision made on the site will not apply to personal information that you provide to other separately operated Teva sites, products or services.

 

• Visit your personal information

You can log in to Teva account to view and edit your personal information. In case someone can access to your personal information, the user will need to log in with their own account details (emails and password).

 

• Personal information storage 

Teva cares about the safety of users personal information so the company will apply various safety technique and process to avoid unauthorized saving, using and disclosing users personal information. For example, the company's website stores the personal information provided by users in computer servers with access restrictions, and these servers are located in controlled places. In addition, when transmitting confidential personal information (such as credit card numbers) over the Internet, the company uses encryption technology (such as the Secure Socket Layer (SSL) protocol) to protect the information.

 

• The usage of Cookies

Our website servers may also collect data relating to your use of our website. Such data is used by us to provide aggregated, anonymous, statistical information on our website usage so that we may better meet the demands and expectations of visitors to our website. However, users will have the choice to accept cookies or not.

Most web browsers will automatically accept cookies, but you can modify your browser settings to reject cookies if you wish. If you're using Internet Explorer, search for 'cookies' in the Help menu for detailed instructions. If you choose to decline cookies, you will still be able to order products on the site, but you may not be able to use interactive features of this site or other sites that rely on cookies

 

• Use of Web Indicators

Each page on this website may contain digital images known as web indicators (sometimes called single-pixel GIFs), which may be used to assist in the distribution of cookies, allow counting of page visitors, and distribute co-branded services. The Company may also include web indicators in promotional emails or newsletters to confirm that the recipient has opened and responded to the message. Teva may also use third-party web metrics to assist us in gathering aggregated statistics and identifying the effectiveness of promotional campaigns or other operations of the site. The company prohibits third parties from using the web indicators on the company's website to collect or access your user's personal information. The company has to cooperate with other companies that broadcast advertisements on the company's website, and place Web indicators on their websites, so that the company can obtain relevant statistical data, and understand the impact of Teva 's advertising click-through rate on the sales or sales of the advertiser's website. 

 

• the display of advertisement

Teva provides many websites and online service supported by advertisement, and so do our business partners. Through the company's advertising distribution platform, the company may broadcast advertisements on the company's website and the websites of advertising partners. When the company displays online advertisements to users, it will store a persistent cookie in user's computer for identifying user's computer each time an advertisement is played to user. Due to the company may serve advertisements on many websites, the company may collect information over time, including where you or other users using your computer viewed and/or clicked on the company's advertisements.

The company uses this information to detect users’ characters, hobbies and preferences, and then display advertisement users may be interested according to that data. The company may also correlate this information with user's visits, purchases or other activities on the advertiser's website to confirm the effectiveness of the advertisement. 

Although the company can use parts of selected information to display personalized advertisement to users, they will design the system to choose advertisement by referring specific data in order to avoid identify personal identity directly. For example, the company may take users general interest categories or segment as the reference of advertisement, and this information is speculated population or interest of users including any information in user’s account (such as ages, postcode and gender), population or interest collected by other companies and IP address generated from users location; as well as (b)viewed pages and clicked links from advertisement partnership websites while users were using this service.

When the company display personalized target advertisement, they will design some steps to protect your privacy. For instance, the company will store viewed pages, clicked links, and search words as reference for personalized advertisement separately with your contact information or other information to identify you. Besides, the company has built security system on management, technique and physical facility to prevent others connect to this data base without authorization.  

 

• The change of privacy policy statement

This privacy statement may be updated Irregularly. When updates are made, the company will revise the "Last Updated" date at the top of the Privacy Statement. If there are major changes to this privacy statement, the company will publish a notice in a conspicuous way on the homepage of the website, or send the notice directly to users. The company recommends that you regularly review this privacy statement to understand how Teva protects the personal information it collects.

 

• Contact

Teva welcomes users to provide comments and suggestions. If users have any question related or questioning any behavior against to this statement from our side, please contact us via email.

 

Service: tevaec@sanor.mercuries.com.tw